Quality and Customer Fulfillment Manager Job - (memphis, tennessee) in Memphis, Tennessee For Sale
Job Number:
Business: GE Capital
Business Segment:
Capital : Aviation Financial Services
About Us: GE is the worlds Digital Industrial Company, transforming industry with software:defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Posted Position Title: Quality and Customer Fulfillment Manager
Career Level: Experienced
Function:
Logistics
Function Segment:
Warehousing
Location:
United States
U.S. State, China or Canada Provinces: Tennessee
City: Memphis
Postal Code:
Relocation Assistance: No
Role Summary/Purpose: The Quality and Customer Fulfillment Manager role oversees the safe receipt, storage, retrieval and timely distribution of aircraft parts for our GECAS Asset Management Services warehouse located in Memphis, TN. This position provides overall leadership in driving our Quality customer fulfillment processes and procedures, operational excellence, customer service, compliance, security and environmental, health and safety of our employees.
Essential Responsibilities:
:Manages receiving, warehousing, shipping, and distribution of aircraft parts for the Memphis Customer Fulfillment center.
:Provides leadership in the areas of staff selection, performance management, training and development of all warehouse employees.
:Partners with stakeholders to ensure AMS exceeds our customer expectation every time, every day.
:Partners with EHS to implement and enforce established procedures and to ensure proper training of all warehouse personnel.
:Ensures processes and procedures for the Memphis warehouse are in compliance with ISO xxxx
xxxx.
:Ensures inventory integrity by processing material into our Inventory Control System (ICS) and indicates each movement in the system until the product is eventually dispersed.
:Ensures cost efficiency of materials needed for shipping and storage of inventory. Ensures the most cost effective and efficient shipping methods are utilized.
:Ensure processes, work instructions and forms are kept up:to:date and posted to the document management website.
:Accommodates and assists internal and external auditors with verification of inventory and established ISO procedures.
:Manages competing priorities and fluctuations between projects and personnel.
:Processes parts to be scrapped upon return from repair facility or customer
:Coordinates with IT department on new programs and system improvements to increase efficiency and streamline operations.
:Interfaces with all areas of the business (Acquisitions, Inventory Management, Repairs Management, Sales, Accounting, Compliance and HR) to affect fulfillment initiatives and improve overall customer satisfaction.
:Responsible for compliance to the AMS Quality Management system for customer fulfillment includes:
:AMS Quality policy and objectives
:Quality assurance and control for warehouse and logistics
: ISO xxxx Certification
:Policies and procedures implementation
:Corrective and preventative actions requests through the Quality Management System
Qualifications/Requirements: Basic Qualifications:
:Bachelors degree (or a high school diploma/GED with at least 3 years of experience in supervision and warehousing/relevant experience).
Eligibility Qualifications:
:Must submit application for employment through COS (internal candidates) or gecareers (external candidate
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage